Return Policy

SkinSmart's 30-Day Return Policy

We want you to love your skin—and your experience with SkinSmart. If for any reason you're not 100% satisfied with your purchase, we're here to help.

✅ 30-Day Return Guarantee

You have 30 days from the date of delivery to return any item for a full refund. No hassle, no hard feelings.

What Can Be Returned:

  • Any products (opened or unopened)

  • Products that arrived damaged or defective

What Can’t Be Returned:

  • Anything here?

How to Start a Return:

  1. Email our team at customerservice@skinsmartantimicrobial.com with your order number and the item(s) you'd like to return.

  2. We'll send you a prepaid return label and instructions on how to send your item back.

  3. Once we receive and inspect your return, your refund will be processed within 5–7 business days.

A Few Notes:

  • Original shipping charges are non-refundable.

  • If you received a damaged or incorrect item, please let us know within 7 days of delivery.

We're all about happy skin and happy customers. Questions? Just reach out—we’re here to help.

Thank you,
The SkinSmart Team